Course Overview
Operational performance has become widely accepted as a critical success factor for companies and organizations. The Operations Management course therefore takes businesses and organizations through the systematic direction and control of the processes that transform inputs into finished goods and services. It also offers skills and knowledge on how to determine what equipment, labor, tools, facilities, materials, energy (machines, money, men, materials) and how (methods) these inputs can be obtained and used to satisfy the requirements of the market place. This course aims to transform the way businesses manage events, processes, decisions and data so as to enhance business agility, efficiency and precision to consistently outperform the competition.
Course Outline
- Module 1: Introduction to Operations Management
- Module 2: Operations Management Model
- Module 3: Operations Management Strategy
- Module 4: Operations Planning Decisions
- Module 5: Supply Chain Management
- Module 6: Production or Manufacturing Management
- Module 7: Operations Management Best Practices
Course Outcome
By the end of this course you will be able to:
- Provide a holistic view of the operations management functions and identify potential management blind spots and improvement areas
- Offer experiential analysis of operational management challenges
- Describe the functions and practices of production and operation managers
- Deliver manufacturing, project management and quality management functions of operations management
- Share insights on how to develop strategies, initiatives and programs to introduce and sustain competitive operations in organizations
- Highlight manufacturing best practices, tools, and decision-models to develop and implement an effective operations management system
